Working With Ultra Design Center

Ultra has built a reputation for supplying the highest quality products in the plumbing and hardware industry. We offer product from over 100 trusted vendors from around the world, thoughtfully displayed in our beautiful showroom. However, what truly separates Ultra from other distributors is the value delivered to our customers, including:

  • Ultra delivers the best buying experience in the industry – We are committed to meeting and exceeding your expectations, and achieving 100% client satisfaction.
  • Showroom Experience – Ultra consistently invests in developing the most engaging and inspiring space, which enables customers to understand and experience the product.
  • Product Selection – Ultra offers thousands of products that meet all project budget requirements and meeting our high-quality standards.
  • Knowledgeable Sales Consultants – All of our Sales Consultants have extensive experience and qualifications. You will be in good hands with one of our trained professionals assisting you with your project!
  • Full Warehouse Support – Ultra operates a full-service warehouse. Our team inspects products upon receipt, much of which is fragile, and will store your products until needed on the job site. This helps reduce job site theft and maintain the products in good condition.
  • Family Owned and Operated – Our local, family-owned operation treats customers with great care and a long-term perspective. A company owner is always available to assist clients with any questions or issues.

Yes, we are open to the public. While we are the go-to resource for architects, designers, contractors and plumbers, our team is prepared to handle the unique needs of homeowners.

Consultations are available by walk-in or by appointment. We recommend appointments, especially if you would like to work with a specific Consultant or if you need a larger block of time, for example when selecting products for a whole house. If you are interested in an appointment please call, email or book an appointment on our website.

All methods are good, but the “in-store” experience, with the product right in front of you and our professional staff assisting you, is always the best.

Working with a designer or architect is not required but can be helpful on more complicated projects. Our consultants are available for design assistance in the showroom. A designer or architect may be able to better assess your individual needs with regard to space, light, color, texture and flow of your overall home environment.

Our Consultants are best able to serve your needs with as much information as possible, including:

  • Architectural drawings
  • Inspirational photos
  • Product images from our online catalog
  • Samples of other coordinating materials (e.g., cabinets, tile)
  • Pictures of the space
  • Budget or allowance from your builder, if applicable

Contact information for the other professionals involved in the project, if applicable

Ultra is committed to sustainable design and offers many products that minimize environmental impact.

  • We offer a range of products designed to limit water usage without compromising performance.
  • Many products are produced from recycled materials or are made from biodegradable materials.
  • Our brand partners are known for high-quality construction and craftsmanship and will last for decades, reducing the impact on landfills.

For more information, please consult with one of our trained design consultants.

Our Consultants are best able to serve your needs with as much information as possible, including:

  • Stock items can be available immediately or up to 48 hours.
  • Quick Ship items are available from 1-4 weeks.
  • Made to order items are available from 4-8 weeks.

Ultra Design Center distributes products. We leave the installation to trade professionals. We have an extensive network of trade partners are happy to provide recommendations when requested.

Yes, we offer delivery anywhere within Denver and beyond at a reasonable cost. For deliveries to the mountains, we rely on either UPS or common carrier, depending on the circumstances.

Materials must meet the following criteria:

  • Returned within 30 days of purchase
  • Complete, uninstalled and undamaged, original cartons

Non-returnable material includes:

  • Special order or custom items
  • Installed products
  • Discontinued products

A restocking fee will be applied to all returns. All returned material is subject to inspection before approval. Please call head to inquire about any return possibility.

Ultra is committed to delivering exceptional value. We regularly compare prices to ensure that we are giving you the lowest possible price.

Our products are backed by the full manufacturer’s warranty. Should the need arise, our team will assist with coordinating a solution by working with the manufacturer, local manufacturer representatives, and installers. Ultra Design Center does not currently offer an extended warranty beyond the manufacturer warranty.

Ultra Design Center Team IDC Building Denver
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Ultra Design Center Prepare for your Appointment